Privacy Policy
This Privacy Policy is for this website; www.hangupthemoon.com and the services provided by Hang up the Moon.
This policy explains how we comply with the General Data Protection Regulation (GDPR) (), the Data Protection Act 2018 (DPA) and the Privacy and Electronic Communications Regulations (PECR) when processing personal data.
This policy will explain how areas of this website may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to.
Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.
The DPA & GDPR
Hang up the Moon takes its obligations surrounding data protection seriously and complies with the DPA (Data Protection Act 2018.
When processing personal data for its clients Hang up the Moon acts as a processor on behalf of the client.
Processing of personal data provided by a client is done so in order to fulfil the contract in place between the client and Hang up the Moon.
Due to the bespoke nature of the services offered by Hang up the Moon and in the fulfilment of our contract with a client, it may be necessary to transfer personal data to another organisation to provide services to the client for example, when making a reservation on the clients behalf or booking tickets.
It may also be necessary to transfer personal data outside the EEA in the performance of the services by Hang up the Moon when acting on the client’s instructions. Where it is necessary to transfer personal data outside the EEA, Hang up the Moon will only do so where there is an adequacy decision by the European Commission or other measure in place to protect the client’s personal data acceptable under the General Data Protection Regulations and the Data Protection Act 2018 as amended from time to time.
Hang up the Moon may need personal data in order to fulfil its contractual obligation of providing the services to the client. Where Hang up the Moon is not provided with the information or allowed to use the personal information provided for the provision of the services, it may be unable to provide the services to the client.
Any personal data obtained by Hang up the Moon will only be retained for as long as it is required to perform the contractual services and in accordance with relevant legislation after which it shall be deleted.
Your Rights
You have the right to request access to, rectification and erasure of any personal data held by us about you. You also have the right to object to or restrict any processing activities that we may using your personal data for.
Where you have provided consent to the use of your personal data, you may withdraw such consent at any time by emailing [Polly@hangupthemoon.com] but this shall not affect the lawfulness of using your personal data before the consent was withdrawn.
In the event of a dispute surrounding the use of your personal data we hope that you would provide us with an opportunity to remedy this. However, you also have the right to lodge a complaint with the Information Commissioners Office (ICO) at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5A or by visiting www. ico.org.uk.
Use of Cookies
The Hang Up The Moon website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of or the saving of cookies on your computer.
What are cookies?
Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note that they click on sponsored external links at their own risk and we cannot be held liable for any damages, losses or consequences howsoever caused by visiting any external links mentioned.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility or liability for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Contact & Communication With us
Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/xyzjjk). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages, losses or consequences howsoever caused by visiting any external links mentioned.
Social Media Policy & Usage
Hang up the Moon does have a social media presence by way of an official profile on social media platforms. Users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.
We will update this policy accordingly form time to time and it is recommended that you review this policy regularly.
You may contact polly@hangupthemoon.com for further information.
